Overview
To devise and administer schemes for the investigation of complaints and the resolution of disputes between social landlords and residential tenants (recently revised to include Localism Act 2011 changes). From 1 April 2013, the organisation has become the 'Housing Ombudsman'.
Established 1 April 1997 but ceased to operate under the Independent Housing Ombudsman Scheme from 1 April 2013 as a result of change in governance arrangements to become Corporation Sole, known as the 'Housing Ombudsman'.
| PB13 Entry | FULL |
| PB Reform | Retain |
| Regulatory Function | Yes |
| Chairs Remuneration (p.a. unless otherwise stated) | |
| Chief Executive / Secretary Remuneration | 128296 |
| Public Meetings | No |
| Public Minutes | No |
| Register of Interests | No |
| Ombudsman | |
| Last Annual Report | 2012-13 |
| Last Review | 2012-13 |
| Audit Arrangements | NAO |
| OCPA Regulated | Yes |
